Returns & Exchanges
At TORAL, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange it within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing